Technical Support Executive Walkin in Bengaluru/Bangalore
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Posted Under: BPO Walkins in India
Black and White Business Solutions Pvt Ltd.
Experience:0 – 3 Years
Location:Bengaluru/Bangalore
Compensation:Rupees 1,50,000 – 2,75,000
Salary+Incentives+NSA(Night Shift Allowance)
Education:UG – Any Graduate – Any Specialization,Graduation Not Required PG – Any PG Course – Any Specialization,Post Graduation Not Required
Industry Type:BPO/ITES
Role:Associate/Sr. Associate -(Technical)
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
Walk-in on – 02-Aug-2010 to 06-Aug-2010
Time- 11.00am to 3.00pm.
Any 10+2 or 10+3 with 1+ year exp in any domain.
Should have excellent communication skills.
Should be ready to work in shifts.
Should have knowledge on computers.
Thirst to excel and grow.
BE/BTECH, MCA, Msc, Bcom, Bsc, BBA, BA, MA, MBA.
Any Graduates 2010 also can appear if they have no backlogs in first 5 semesters and completed 6th semester exams.
Job Description
Walk-in to Black and White Business Solutions Pvt Ltd.
Only one day interview process!!!!!! Hurry Spot Offer
Solving technical issues over the phone.
Involves handling Inbound Calls.
Involves resolving customer queries.
Fix problems for Desktop / Laptop / Printer /Networking.
Awareness of basic networking concepts and technologies.
Proficient in network connectivity troubleshooting, TCP/IP, Ethernet, LAN/WAN
Understanding of operating systems, Windows 2000/NT/XP ¿ configuration options and Troubleshooting
Browser Support – Internet Explorer
Ability to identify basic hardware parts and aware of basic hardware concepts,
Skilled in commercially standard software applications and major desktop operating systems.
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Receives incoming calls from customers and creates incident record or updates existing record.
Very strong computer skills required to be the initial call handling person who will perform problem cause analysis, resolve routine customer problems and/or more complex problems, and resolve routing and customer problems all within set criteria
Customer Service Skills
Communications ¿ verbal and written
Possesses strong customer service skills with ability to balance technical support, written / oral communication and customer satisfaction.
Company Profile
Dear Candidate.
Black and White Business Solutions is one of the leading IT & ITES consulting company recruiting for Top MNC’s in India.
This role would give you understanding to different cultures around the globe.
You would enhance your technical knowledge.
Contact Details
Company Name:Client of Black and White Business Solutions Pvt Ltd.
Website:http:// www.blackwhite.in
Address:
Black & White Business Solutions
#58,4th Main,1st Cross,HAL 3rd
Stage,Indranagar,New Tippassandra HAL 3rd Stage
Indranagar Visit www.blackwhite.in for road map.
BANGALORE,Karnataka,India 560076
Email Address:techsupport@blackwhite.in
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